Top 10 Tips on Selling on Smthgood Marketplace
- Complete your profile in Sellers Dashboard. Connect with Stripe if Stripe is available in your country. If Stripe is not available in your country, please ensure that all documentation that we require are submitted as soon as possible. Please see: "What documentation or information do I need to submit as a new Seller?"
- Make use of the tools in our Sellers Dashboard for your inventory onboarding (i.e. Map relevant fields to Sellers Dashboard by integrating with Shopify or by using our dynamic spreadsheets.)
- Write clear and accurate product description.
- Tag your products with the right hashtags. Do not forget to also supplement your tagging by activating our AI tagging tool. This ensures that your products are easily found on our platform. Refer to "Smthgood Fashion AI" for more details.
- Use good quality product photos. We strongly encourage a short video or GIF to make your listing “pop”.
- Make sure you have clear delivery information, refund, and cancellation policies in your Seller profile page. This is important to prevent any misunderstanding. Always send in tracked shipping within 5 days of receiving orders.
- Communicate with the buyer and send acknowledging messages especially if you receive questions from them.
- Use our Lookbook features to create Lookbooks and participate in our weekly challenges. Sellers are eligible to earn Smthgood coins from Lookbooks, Lookbooks are good avenues to increase visibility on Smthgood and outside of Smthgood, reach out to users and showcase your products.
- Connect your shop and your Lookbooks to your social media.
- Users will be encouraged to leave reviews on you so it will be important to maintain positive customer service. You should also encourage your happy customers to leave good reviews about you.